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Home » Tourism Tickets – Help Center

Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

About Georgia Aquarium

What are the best times to visit Georgia Aquarium?

For a quieter experience, visit on weekdays, especially in the morning. Weekends tend to be busier, but they also offer more events and activities. If you prefer fewer crowds, avoid school holidays and peak summer months.

Is parking available at Georgia Aquarium?

Yes, there is on-site parking at the Georgia Aquarium Parking Deck, located across the street. Additional parking lots are available nearby. Rates may vary, so check for current pricing.

How can I purchase tickets?

Tickets can be purchased online in advance on our website. Booking ahead ensures you get your preferred time and date, and will also save you time at the entrance.

Can I leave and re-enter the aquarium?

Yes, Georgia Aquarium offers same-day re-entry with a hand stamp, so you can leave for a meal or take a break and return later.

What are the dining options at Georgia Aquarium?

Georgia Aquarium offers several dining options, including Coastline Café for full meals and Café Aquaria for quicker snacks. There are also snack carts and vending machines available throughout the aquarium. If you prefer dining outside, many restaurants are just a short walk away.

Is Georgia Aquarium accessible for visitors with disabilities?

Yes, the aquarium is fully accessible, with wheelchair and stroller availability at Guest Services on a first-come, first-served basis. There are also accessible restrooms and elevators to ensure a comfortable visit for all guests.

Are there any special events at the aquarium?

Yes, Georgia Aquarium hosts special events and seasonal exhibitions throughout the year. Be sure to check the website for details about upcoming events and to purchase tickets in advance.

How long should I plan to spend at Georgia Aquarium?

We recommend spending 2 to 3 hours to explore the main exhibits, but you can stay longer if you’d like to enjoy the animal encounters, shows, or special events.

Can I take photos inside the aquarium?

Yes, photography is allowed, but flash and tripods are restricted in certain areas to protect the animals. Please be mindful of your surroundings when taking photos.

What should I wear when visiting the aquarium?

Comfortable clothing and shoes are recommended, as you’ll be walking through multiple exhibits. Consider layering, as some areas may be cooler than others.

Is this the venue’s official website?

No. This website offers official tickets to Georgia Aquarium but is not the venue’s official website.

Need more help?

Contact us

This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.

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